FAQs


How do I defrost my Mostly Made meal when it’s frozen?
Mostly Made is packaged in a boil-in-a-bag sleeve to make defrosting quick and easy. To defrost your meal in about 15 minutes, remove the cardboard box and submerge the unopened bag in a clean pan of hot tap water. If you are in a hurry, you can microwave the pouch for ~2 minutes or so until it's defrosted. If you're the planning type, you can also place your frozen Mostly Made meal in the refrigerator about 8 hours before you want to use it.


How do you ship the meals?
We partner with a fulfillment company that specializes in shipping perishable foods. 
Your food will be packed in a cooler with dry-ice and arrive to your shipping address frozen via 3-day ground shipping. It's ok if you aren't home when the package arrives — the cooler and dry ice should keep it frozen until you get it into your freezer.

What if I'm not at home when the package arrives?
Meals are all shipped via 3-day ground and the cooler should keep your food cold. It's ok if the box arrives when you are away from your home, but please open the box and put your meals in the freezer as soon as you can. You should plan shipments during a time when you are in town (not on vacation). If you are on vacation, you should adjust your subscription to ensure the product arrives when you return. 


How do I prepare my meals?
You can create multiple recipes from each Mostly Made filling flavor. Check our recipe section for ideas. 


Where do I buy the other ingredients needed to prepare Mostly Made recipes?
The ingredients can be found at any grocery store. Most ingredients (like spaghetti sauce, tortillas and enchilada sauce) can be stored in the pantry or freezer until you are ready to make dinner. Add fresh veggies like sliced tomato, radishes, avocado, basil, chives or cilantro for a boost of flavor. 

For the calzone, you could use a dry pizza mix, a tube of pizza dough (like Pillsbury), or fresh pizza dough that is often sold in the deli aisle. 

How long can I store unopened Mostly Made fillings?
If unopened, Mostly Made fillings will last for 6 months or more in the freezer. After 6 months the crispness may be compromised. You can store unopened fillings in the refrigerator for up to 7 days.


How long will leftovers last?
It depends on what other fresh ingredients you used to prepare your dinner, but in general, eat leftovers within 2 days and always reheat them to 160° F.


What do I do if the Enchilada Filling is too spicy for my family?
The combo of chipotle and cumin does make our Enchilada Filling a tad spicy. To cool things down, try preparing the filling with a mild enchilada sauce and plenty of cheese. Serve with sour cream and avocado. Try the recipe for Crispy Tortilla Cups and serve with sour cream and guacamole.


Do you sell the other ingredients I need—like a meal kit?
We do not...but that's an interesting suggestion. Maybe someday we'll offer that. But for now, you can enjoy Mostly Made with your favorite fresh ingredients. This customization allows you to make it exactly as you like. Add extra cheese, or make it dairy free. Use wheat tortillas, or keep it gluten-free. 


How is Mostly Made different from meal delivery services?
Mostly Made is a fully-cooked product that you can buy online or at select grocery store locations. Instead of visiting the store, grocery delivery companies ship recipe cards along with all the raw ingredients you need to cook. While you don't have to go to the store, you still have to chop, cook and clean-up. 

Can I return the product if I change my mind?
Unfortunately we can't accept returns because it's a perishable food. But please let us know if there is a problem with your order so we can make it right; such as the wrong product or a damaged shipment. You can contact us HERE.

 

Are your products free of allergens?
Sort of. We don't use ingredients like dairy, eggs, wheat, nuts or shellfish; but our products are produced in a facility that makes other products that may include those ingredients. Cross-contamination is a possibility. We do test each batch to ensure the product is gluten-free.